Basa 18 takes your personal information seriously. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is used.
basa 18 (https://basa18.co) is a trusted online gaming and betting platform. We believe your personal privacy is a fundamental right — and this Privacy Policy is our written commitment to honoring that right.
This Privacy Policy ("Policy") explains how basa 18 How your personal data is collected, what it is used for, how long it is retained, and how it is kept secure. This policy should be read alongside our Terms & Conditions must be read in conjunction with.
By using our platform or creating an account, you agree to this Privacy Policy. Please read it carefully before opening an account for the first time.
This privacy policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices.
basa 18 Only the information that is necessary is collected — nothing more. Below is a detailed breakdown of the types of data we collect.
When you register, log in, or contact us, you will be asked to provide the following information:
| Data Type | Example | Mandatory |
|---|---|---|
| Identity Information | Full name, date of birth | Yes |
| Contact Information | Mobile Number, Email Address | Yes |
| Identity Document | NID / Passport Number | KYC Yes |
| Payment Information | BKash/Nagad Number | Yes to Transaction |
| Address | District, Division | Optional |
When you use our website or app, the following information is collected automatically:
In some cases, we may receive information from payment providers or identity verification services. This data is used solely to confirm your identity.
basa 18 Your data is used only for specific, legitimate purposes. Each purpose is clearly outlined below:
Your data is never sold to advertisers or shared with unrelated third parties.
basa 18 We are extremely careful about sharing your information with third parties. Data is shared only in the following limited circumstances:
| Party Type | Reason | Security |
|---|---|---|
| Payment Providers | Transaction Processing | Encrypted Channels |
| KYC Service Provider | Identity Verification | Contractual Confidentiality |
| IT Service Provider | Server & Security Management | NDA Signed |
| Government Authorities | Legal Orders or Investigations | By Order Only |
All third parties we work with operate under strict confidentiality agreements. They are not permitted to use your information for any purpose beyond what is specified.
basa 18 Cookies and similar technologies are used on our website and app to enhance your browsing experience.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may prevent you from logging into your account.
basa 18 Your data is never retained longer than necessary. A separate retention period is defined for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Identity Verification |
| Gaming Logs | 2 Years | Dispute Resolution |
| Marketing Cookies | 30–90 Days | Personalization |
Once the retention period ends, data is securely deleted or anonymized so you can no longer be identified.
basa 18As a member, you have the following rights over your own data. Contact us at any time to exercise any of these rights.
The right to know what information we hold about you and to receive a copy of it.
The right to request correction of inaccurate or outdated information.
The right to request deletion of your data under certain circumstances.
The right to object to the use of your data for specific purposes.
The right to receive your data in a portable format.
You have the right to opt out of promotional emails or messages at any time.
To exercise your rights, email us at: support@basa18.co — We will respond within 30 days.
basa 18 We do not provide services to anyone under the age of 18 and do not knowingly collect any information from minors.
If a parent or legal guardian believes their child has inadvertently provided information, please contact us immediately. We will promptly delete the data and close the account.
We also reserve the right to notify the relevant legal authorities if we receive any information concerning a minor.
basa 18 Industry-leading technology and processes are used to keep your data secure. Our security layers are described below:
In the event of a security incident, we will notify affected members within 72 hours and take immediate action.
basa 18 This privacy policy may be updated as needed. For any changes, we follow the process outlined below:
We recommend checking this page regularly. The most recent version will always be considered the active policy.
At basa 18, multiple layers of technology and processes work around the clock — 24 hours a day, 7 days a week — to protect every piece of your information.
Every data transfer is protected with bank-grade 256-bit SSL encryption. No third party can intercept or read your information in transit.
Only authorized personnel may access your personal information. Every access is logged and reviewed on a regular basis.
Our systems undergo penetration testing by independent third parties every quarter to identify potential vulnerabilities.
Basa 18 never sells your personal information to advertisers or data brokers. Your data exists solely to serve you.
In the event of a data breach, we notify affected members within 72 hours and provide an immediate resolution.
View, correct, or request deletion of your information at any time through your account settings.
At basa 18, your privacy and security are our highest priority. Open an account with confidence and enjoy the best gaming experience in Bangladesh.